Led the design, build-out, and ongoing scaling of a global HR function for a fully remote, contractor-heavy SaaS organization operating across 15+ countries.

• Built the entire HR tech stack from the ground up (HRIS, payroll, ATS, background checks, e-signature, and ticketing via Deel, Workable, Checkr, Drata, DocuSign, and Jira), replacing manual processes with a single, auditable system of record.
• Scaled the workforce from 35 to 150+ across 15+ countries, running a blended model of full-time employees and international contractors.
• Automated HR operations end to end, building Slack-to-Jira request workflows and standardized onboarding and offboarding (including access provisioning and revocation) that cut response times and made every request trackable.
• Designed and ran the company’s OKR framework and performance-review cycles, lifting manager participation and building accountability across teams.
• Owned US employment-compliance operations: quarterly wage reports, state unemployment-tax registrations, and HR policy standardization, partnering with legal and finance, with zero audit escalations.
• Partnered directly with the CEO and leadership on org design, headcount planning, and leadership hiring, aligned to product and revenue milestones.

• Established the HR function from scratch for a 60-person organization: policies, hiring frameworks, onboarding workflows, performance processes, and governance infrastructure.
• Reduced early-stage attrition through structured onboarding and engagement practices tied to business KPIs.
• Managed employee relations, grievance resolution, and disciplinary processes in compliance with applicable labor laws.

• Led enterprise-wide performance management for 70,000+ employees across India and international units on SAP SuccessFactors, including Balanced Scorecard design for senior leadership and key business units.
• Ran performance-management workshops across the organization, training managers and driving consistent adoption of goal-setting, reviews, and calibration.
• Designed and executed Performance Improvement Plan (PIP) frameworks for underperforming segments, improving accountability and reducing non-performance risk at scale.
• Redesigned the appraisal-cycle architecture to improve adherence, transparency, and audit readiness across a complex multi-business-unit structure.

• Strategic HR business partner to a 300+ employee delivery unit, advising senior leadership on workforce planning, talent strategy, performance management, and compensation reviews.
• Led employee-engagement initiatives and a strategic leadership-development program, strengthening engagement and building a pipeline of future leaders across the unit.
• Managed high-complexity employee relations and compliance in a highly regulated enterprise environment, with zero legal escalations.

• Led the performance management process for the North India region, covering 12,000+ employees across multiple branches and business units.
• Managed HR operations for the region, including employee confirmations, leave management, and recruitment.
• Supported training and development initiatives across the region.
• Strategized and executed multiple employee-engagement initiatives that strengthened employee retention.

• Managed end-to-end HR operations, MIS, recruitment, induction, compensation and benefits, and employee engagement.
• Developed HR processes from scratch and ensured smooth business operations.

• Worked as an HR generalist and managed end-to-end recruitment for middle and senior-level positions.
• Managed onboarding for senior positions and implemented HR policies across the organization.
• Owned performance management for an employee strength of 500+.
• Managed a special project on KRA development and executed it successfully.